As servants we have a commitment:

• Let us always consider God to be in charge of our actions.
• Be secretive, conscientious and honest, and protect the rights and privacy of others.
• In all decisions and actions, we must consider the general policies of the system.
• Put mobility and dynamism at the forefront of our behavior.
• Be law-abiding and moderate, and avoid haste, haste, and stubbornness.
• Avoid confusing clients with guidance and providing necessary and complete information.
• By observing fairness and non-discrimination, we should respect public opinion and provide the necessary services to the client, far from personal tastes.
• Act according to the rules and regulations.
• Put discipline at the forefront of everything
• We respect the right of the people to access information and to make the transparency of information the basis of our actions.
• Let's try to provide better services to our clients with flexibility, kindness and respect.
• Avoid any manifestations of corruption such as advice, discrimination, use of position, bribery, etc.
• In planning and design, help the organization to achieve its goals through its scientific and professional ability.
• Keep our promises to the client.
• Treat your colleagues and clients with kindness and sobriety.
• Help the organization with our constructive suggestions.
• Assume the maintenance of office supplies and equipment and the saving of facilities.

We expect you as a client:

• Present your request to the relevant experts clearly and without any ambiguity
• Be patient when visiting.
• Do not put yourself and the organization in trouble by following the administrative hierarchy to perform services.
• If you see any inappropriate behavior or illegal request to the public relations, notify the Secretariat of the Client Honor Plan located on the twelfth floor.
• After finishing your work in this organization, if you wish, complete the questionnaire form that will be provided at the place of arrangement.